Almost all the top brands on the Italian motorcycle market and many world ones have chosen Soft Way as their official supplier for their sales networks. Indeed, Soft Way has been cooperating with these Companies for several years now and collaborative efforts include the development of projects aimed at improving brand competitiveness in Italy as well as abroad. The cooperation with these Companies and its success with Customers have enabled Soft Way to become national leader in the industry.
Soft Way’s products are designed for those Agents, Part Dealers and Workshops which operate on the motorcycle market and wish to organise their activities in a rational manner, with the aid of advanced IT and electronic connection tools.
The new headquarters relies on an array of solar panels to obtain almost all the energy required for it's needs and the servers used for the on-line applications are hosted in a very advanced and secure Server Farm.
Today, Soft Way relies on over forty people based in the company’s headquarters in Borgomanero and its other offices in Naples, Milan, Bologna and Rome.
Dear Customer,
we would like to inform you that within a few days, we will activate an automatic voice system, which will keep track of your calls.
Our aim is to manage those calls that our operators are not able to attend immediately and keep track of them, so that you can be contacted later.
You will be asked your customer code by Soft Way, in case we don't recognize you by the phone number.
Sehr geehrter Kunde,
Wir teilen Ihnen mit, dass in einigen Tagen werden wir ein automatischen Sprachsystem aktivieren. Das System sollte die ankommenden Anrufen, die nicht sofort gefolgt werden.
Die werden gespeichert und jemanden wird sich mit Ihnen wie schnell wie möglich verbinden.
Das System kann Ihnen Ihren Kunde-Nr. bei Soft Way fragen.
Chèr Client,
On Vous informe que d'ici à quelques jours on activera un standard téléphonique pour gérer les appels que nos operateurs ne peuvent pas répondre toute de suite.
On pourra Vous demander Votre code client chez Soft Way.
Gentile Cliente,
La informiamo che a breve verrà attivato un risponditore automatico per poter gestire le chiamate a cui i nostri operatori non riescono a rispondere immediatamente.
I tentativi di chiamata saranno registrati per potervi ricontattare nel minor tempo possibile.
Le potrà essere richiesto il codice cliente presso Soft Way.
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