SOFTWAY S.R.L CatPower ARCO
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Arco 2000

A.R.C.O. is the acronym for Applicativo per Ricambisti, Concessionarie e Officine, the Italian equivalent of Application for Part Dealers, Agents and Workshops. The programme has been designed specifically for Companies operating in the marketing and maintenance of motorcycles and their accessories/parts and enables a comprehensive management of all related activities. A.R.C.O.2000 is the complete version in the A.R.C.O. range by Soft Way, it works in a Microsoft Windows environment, it is effective and easy-to-use and offers a large variety of functions designed to solve all management-related problems.

    A.R.C.O.2000’s main functions include:
  • Item information profiles * with possibility to choose from different print-out options (labels, price lists, positions, etc.).
  • Customer information profiles with related print-out options (e.g.: index, labels, accounting data, etc.).
  • Supplier information profiles with related print-out options (e.g.: index, labels, accounting data, etc.).
  • Comprehensive management of purchase and sales discounts.
  • Sales documents with possibility to create invoices directly from transport documents or amounts payable; it is also possible to request automatic invoicing from transport documents at the end of the month.
  • Possibility to view sales and purchase statistics both by value or quantity, with easy-to-read charts.
  • Customer orders with management of the entire order cycle up to completion.
  • Supply orders with possibility to manage the entire order cycle up to completion and automatic rearrangement function.
  • Warehouse management with possibility to manage several depots and create inventories using different valuation methods (average cost, weighed average cost, last cost, etc); the warehouse management function also enables users to make real time queries on stocks availability and print out item movement sheets.
  • Comprehensive management of new and second-hand vehicles (with possibility to issue contracts); this function offers a variety of print-out options as well as several vehicle fleet query alternatives.
  • Workshop documents with possibility to create quotes automatically from workshop data sheets and then convert them into sales documents.
  • Electronic connection functions ** such as sending orders, sending and activating warranties, sending service documents, receiving stock receipt documents or making queries on stocks availability.

A.R.C.O.2000 can be interfaced with additional tools to make work even easier. For example, it can be connected with specific barcode readers, labelling machines or cash registers.

A.R.C.O.2000 can be installed in LAN network environments, enabling several users to work at once. Additionally, it can be set up to operate in a WAN network, using for example Microsoft Terminal services, making it possible to connect remote workstations (e.g.: different office addresses).

* Item information profiles are updated automatically through the DVDs sent regularly by Soft Way and the updates available on the web.
** Depending on the Manufacturer, it is possible to send orders, activate and send warranties and service documents, make queries on stocks availability and back orders or receive stock receipt documents and information on warranty status.



Dear Customer,

we would like to inform you that within a few days, we will activate an automatic voice system, which will keep track of your calls.
Our aim is to manage those calls that our operators are not able to attend immediately and keep track of them, so that you can be contacted later.
You will be asked your customer code by Soft Way, in case we don't recognize you by the phone number.

Sehr geehrter Kunde,

Wir teilen Ihnen mit, dass in einigen Tagen werden wir ein automatischen Sprachsystem aktivieren. Das System sollte die ankommenden Anrufen, die nicht sofort gefolgt werden.
Die werden gespeichert und jemanden wird sich mit Ihnen wie schnell wie möglich verbinden.
Das System kann Ihnen Ihren Kunde-Nr. bei Soft Way fragen.

Chèr Client,

On Vous informe que d'ici à quelques jours on activera un standard téléphonique pour gérer les appels que nos operateurs ne peuvent pas répondre toute de suite.
On pourra Vous demander Votre code client chez Soft Way.

Gentile Cliente,

La informiamo che a breve verrà attivato un risponditore automatico per poter gestire le chiamate a cui i nostri operatori non riescono a rispondere immediatamente.
I tentativi di chiamata saranno registrati per potervi ricontattare nel minor tempo possibile.
Le potrà essere richiesto il codice cliente presso Soft Way.



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Soft Way S.r.l. Via Maggiate 69/B 28021 Borgomanero (No) Tel: 0322-541888
Cod. Fisc. e P.IVA: 01468590037 N. Iscr. R.E.A. di NO 176052 Cap. Soc. 10.400,00 i.v.
© 2010 Soft Way S.r.l.