A.R.C.O. is the acronym for Applicativo per Ricambisti, Concessionarie e Officine, the Italian equivalent of Application for Part Dealers, Agents and Workshops. The programme has been designed specifically for Companies operating in the marketing and maintenance of motorcycles and their accessories/parts and enables a comprehensive management of all related activities. A.R.C.O.2000 is the complete version in the A.R.C.O. range by Soft Way, it works in a Microsoft Windows environment, it is effective and easy-to-use and offers a large variety of functions designed to solve all management-related problems.
A.R.C.O.2000 can be interfaced with additional tools to make work even easier. For example, it can be connected with specific barcode readers, labelling machines or cash registers.
A.R.C.O.2000 can be installed in LAN network environments, enabling several users to work at once. Additionally, it can be set up to operate in a WAN network, using for example Microsoft Terminal services, making it possible to connect remote workstations (e.g.: different office addresses).
Dear Customer,
we would like to inform you that within a few days, we will activate an automatic voice system, which will keep track of your calls.
Our aim is to manage those calls that our operators are not able to attend immediately and keep track of them, so that you can be contacted later.
You will be asked your customer code by Soft Way, in case we don't recognize you by the phone number.
Sehr geehrter Kunde,
Wir teilen Ihnen mit, dass in einigen Tagen werden wir ein automatischen Sprachsystem aktivieren. Das System sollte die ankommenden Anrufen, die nicht sofort gefolgt werden.
Die werden gespeichert und jemanden wird sich mit Ihnen wie schnell wie möglich verbinden.
Das System kann Ihnen Ihren Kunde-Nr. bei Soft Way fragen.
Chèr Client,
On Vous informe que d'ici à quelques jours on activera un standard téléphonique pour gérer les appels que nos operateurs ne peuvent pas répondre toute de suite.
On pourra Vous demander Votre code client chez Soft Way.
Gentile Cliente,
La informiamo che a breve verrà attivato un risponditore automatico per poter gestire le chiamate a cui i nostri operatori non riescono a rispondere immediatamente.
I tentativi di chiamata saranno registrati per potervi ricontattare nel minor tempo possibile.
Le potrà essere richiesto il codice cliente presso Soft Way.
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